Terms and Conditions | InterClinic Medicine & Surgery Clinic
Welcome to the official Terms and Conditions page of InterClinic Medicine & Surgery Clinic (“InterClinic,” “we,” “our,” or “us”). These terms govern your use of our website, services, and facilities. Please read them carefully before using our site or engaging our services, including hair restoration, aesthetic medicine, and preventive cardiology treatments.
By accessing or using theinterclinic.com website or any of our medical and aesthetic services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website or services.
1. Acceptance of Terms
InterClinic provides advanced medical services specializing in hair restoration, aesthetic medicine, and preventive cardiology in Malaysia. By booking consultations or treatments via our website, you accept these terms and acknowledge your responsibility to read and understand them.
We reserve the right to update or modify the Terms and Conditions at any time without prior notice. However, we commit to informing you of significant changes via website updates or direct communication.
2. Use of Website and Services
You may use our website for legitimate purposes only. Any unauthorized access, misuse, or disruption to our digital platforms will be subject to legal action.
Our medical services—including hair restoration procedures, aesthetic treatments, and preventive cardiology consultations—are delivered by qualified healthcare professionals adhering to Malaysian medical standards.
Furthermore, patients must provide accurate and truthful information during consultation to ensure safe and effective care.
3. Appointment Booking and Cancellation Policy
To receive our specialized treatments in hair restoration, aesthetic medicine, or preventive cardiology, you must book an appointment via theinterclinic.com or by contacting our clinic directly.
Cancellations or rescheduling should be notified at least 24 hours in advance. Failure to do so may incur a cancellation fee or forfeiture of deposits. We value your time and aim to provide efficient scheduling for all patients.
4. Patient Responsibilities and Medical Disclosure
Before undergoing any treatments, patients must disclose complete medical history, including allergies, medications, and existing health conditions.
In hair restoration or aesthetic procedures, such disclosures help our specialists customize treatment plans and avoid complications.
Similarly, patients seeking preventive cardiology services should provide accurate cardiovascular history, lifestyle details, and family medical background. This transparency allows us to offer targeted interventions.
5. Treatment Risks and Outcomes
While InterClinic employs state-of-the-art technology and experienced doctors, all medical procedures carry inherent risks.
For instance, hair restoration outcomes may vary based on individual factors such as scalp health, genetics, and adherence to post-operative care.
In aesthetic medicine, results depend on skin type, procedure type, and lifestyle factors. Minor side effects like redness or swelling may occur but generally resolve quickly.
Regarding preventive cardiology, our focus is on risk reduction through lifestyle modification and medical monitoring; however, outcomes depend on patient compliance and other variables.
Therefore, we emphasize clear communication about expected results and potential risks during consultations.
6. Privacy and Data Protection
Your privacy remains a top priority at InterClinic. Personal and medical data collected during consultations and treatments are securely stored and handled in compliance with Malaysia’s Personal Data Protection Act (PDPA).
We collect necessary information solely for treatment purposes, appointment scheduling, and enhancing your experience with our clinic.
Without explicit consent, we will never share your data with third parties except where legally required.
7. Intellectual Property
All content, images, logos, and designs on theinterclinic.com belong to InterClinic or our partners and are protected by intellectual property laws.
You may not reproduce, distribute, or create derivative works without written permission.
Our website also uses SEO-optimized content incorporating terms related to hair restoration Malaysia, aesthetic medicine Kuala Lumpur, and preventive cardiology Malaysia, enhancing accessibility and patient awareness.
8. Payment Terms and Pricing
InterClinic provides transparent pricing for all our services, including hair restoration treatments, aesthetic procedures, and preventive cardiology assessments.
Payment must be made as per the agreed terms, which can include deposits, full payments, or installment plans depending on treatment type.
Prices are subject to change but will be communicated clearly beforehand. We do not accept responsibility for pricing errors on the website and reserve the right to cancel or amend bookings in such cases.
9. Limitation of Liability
While we strive for excellence, InterClinic cannot be held liable for indirect, incidental, or consequential damages resulting from the use of our website or medical services.
We provide professional care based on current medical knowledge and standards, but individual treatment outcomes may vary.
In addition, unforeseen complications or allergic reactions are beyond our control, although we commit to managing them promptly and ethically.
10. Governing Law and Jurisdiction
These Terms and Conditions fall under Malaysian law and jurisdiction.
Any disputes arising from your use of theinterclinic.com or our medical and aesthetic services will be resolved according to Malaysian legal frameworks.
11. Contact Information
Should you have any questions or concerns regarding these Terms and Conditions, please contact our customer service team at:
- Phone: +6018-525359
- Email: interclinic.mail@gmail.com
- Address: No 7, Ground Floor, Jalan USJ 21/10, USJ 21, 47630 Subang Jaya, Selangor.
We welcome your feedback and aim to provide clear, professional support.
Why Choose InterClinic?
InterClinic stands out as a leading provider of hair restoration, aesthetic medicine, and preventive cardiology services in Malaysia.
Our commitment to combining medical expertise with compassionate care ensures that every patient receives a tailored, effective treatment plan.
Moreover, by maintaining transparent policies through these Terms and Conditions, we build trust and safeguard your health journey.
Summary
In conclusion, these Terms and Conditions establish the foundation for a responsible and safe relationship between InterClinic and its patients.
Whether you seek hair restoration treatments, wish to enhance your appearance through aesthetic medicine, or aim to prevent cardiovascular issues with expert preventive cardiology, we ensure you understand your rights and obligations.
Please review this document carefully and keep a copy for your records.
Thank you for trusting InterClinic Medicine & Surgery Clinic — your partner in health and beauty.